Cross-section of a home's concrete slab with a copper water line leaking and the leak location marked on the floor above

High Water Bill in Temecula? 7 Things to Check Before You Call a Plumber

Reading time: About 7 minutes

You open the water bill, and the number is way higher than last month. Nothing changed at home. Same people, same routines, same sprinklers. And your mind goes straight to the worst case: something is leaking under the house.

Maybe. But maybe not.

We find slab leaks for a living, and here’s something you might not expect us to say: a lot of high water bills have nothing to do with a slab leak. Many come from things you can check yourself in a few minutes, for free.

So before you call anyone, including us, work through this list.

First, Make Sure You’re Comparing the Right Numbers

Before you hunt for a leak, make sure the bill is actually telling you something is wrong.

  • Compare the same month last year, not just last month. Summer bills are naturally higher in Temecula, mostly because of landscape watering.
  • Check the number of days in the billing period. A longer cycle means a bigger bill.
  • Think about what changed: houseguests, a new pool, new plants, a kid home from college, a new appliance.

If the jump still doesn’t make sense, keep going.

1. A Toilet That Never Stops Running

This is the most common hidden water waster in any home. A worn flapper inside the tank lets water slip into the bowl around the clock, often too quietly to notice.

How to check (10 minutes):

  • Put a few drops of food coloring in the toilet tank.
  • Don’t flush for 10 minutes.
  • If color shows up in the bowl, the flapper is leaking.

Check every toilet in the house. A replacement flapper costs a few dollars at any hardware store.

2. Your Irrigation System

In Temecula, the irrigation system is often the biggest water user on the property, and one of the easiest places for waste to hide.

According to the EPA, an irrigation leak about as thick as a dime can waste around 6,300 gallons a month. And it doesn’t have to be a leak. It can simply be a change you didn’t notice.

What to check:

  • The controller schedule. Did it get reset after a power outage? Did someone add extra run times?
  • Broken or tilted sprinkler heads, especially after mowing or yard work
  • A valve that doesn’t fully close, leaving one zone trickling all day
  • Soggy spots in the yard that stay wet long after watering

Watch each zone run for a minute. You’ll often spot the problem right away.

3. A Water Softener Stuck in Its Cycle

Plenty of Temecula homes have water softeners. A softener regularly flushes itself by sending water down a drain line. If it gets stuck in that cycle, it can send water down the drain for hours, or even nonstop.

How to check:

  • Listen at the softener when it shouldn’t be running. Do you hear water flowing?
  • Look at the drain line. Is water still running into the drain when it shouldn’t be?

If it seems stuck, check the manual or call the company that services it.

4. Your Pool or Spa Auto-Fill

If you have a pool or spa with an automatic fill valve, it quietly tops off the water as it drops. Evaporation in hot weather is normal. But a stuck fill valve, or a leak in the pool itself, can mean the auto-fill is running far more than you think.

What to check:

  • Is the fill valve running when the water level is already full?
  • Is the pool losing water much faster than usual?

5. Your Water Heater’s Relief Valve

Every tank water heater has a safety valve called a temperature and pressure relief valve. It’s connected to a pipe that usually runs outside or down toward the floor. If that valve is failing, or if pressure in your system is too high, it can let water escape.

How to check:

  • Find the pipe connected to the valve on the side or top of your water heater.
  • Follow it to where it ends, often outside the house.
  • If it’s dripping or running, have the water heater checked.

While you’re there, look at the base of the tank for any water pooling.

6. The Small Drips That Add Up

Individually, these seem harmless. Together, they’re not.

The EPA estimates that a faucet dripping once per second wastes more than 3,000 gallons a year.

Walk around and check:

  • Kitchen and bathroom faucets
  • Showerheads after the water is off
  • Outdoor hose bibs
  • The ice maker line behind the refrigerator
  • Washing machine hoses

7. The Bill Itself

Sometimes the plumbing is fine, and the bill is the thing to look at.

Most of Temecula is served by Rancho California Water District (Rancho Water). Rancho Water has used a budget-based billing system, where each customer gets a customized daily water budget based partly on local weather. Using more than your budget can move part of your usage into higher-priced levels.

That means:

  • Your bill can jump if usage goes over your budget, even without a leak.
  • Your budget may be based on outdated information, like the number of people in your home or the size of your landscaped area. If that’s changed, it’s worth asking about.

There’s also a useful tool you may already have: Rancho Water has said its automatic meters allow customers to see daily water budget information and get alerts when they go over. Log into your account and look at your daily usage. If your home is using water every single hour, including overnight when everyone’s asleep, that’s a strong sign of a leak.

Not on Rancho Water? Check your bill to see who your provider is, and ask them the same questions.

Now Do the Meter Test

If you’ve worked through all seven and still can’t explain the bill, it’s time for the one test that tells you for certain whether water is leaking.

1

Turn off every faucet, appliance, and your irrigation system.

2

Find your water meter, usually in a box near the curb.

3

Look at the small leak indicator, a little triangle or dial that spins with even tiny water flow.

4

If it’s moving, water is leaving your system somewhere.

Then narrow it down:

  • Close the main shutoff valve at your house. If the meter stops, the leak is inside the house. If it keeps moving, the leak is outside, in the main water line or irrigation.
  • Inside the house? Close the cold water inlet valve on top of your water heater. If the meter stops, the leak is on the hot water side.

For a step-by-step guide to tracking down where the water is going, see our water leak detection page.

When It’s Time to Call Us

Call a leak detection professional if:

  • Your meter moves with everything off, and none of the 7 checks above explains it
  • A spot on your floor feels warm, which can mean a hot water slab leak
  • You hear water running with nothing on
  • You see damp flooring, baseboards, or ceiling stains with no obvious source
  • Part of your yard stays soggy, which can point to a main water line leak

At that point, guessing gets expensive. A professional slab leak detection visit pinpoints exactly where the water is going before anyone opens a floor, wall, or yard.

Don’t Forget to Ask About a Leak Adjustment

If a leak caused your high bill, it’s worth asking your water provider whether they offer a one-time leak adjustment after the repair is done. Policies vary, so ask, and keep your repair paperwork as proof.

Quick Checklist

  • Toilet dye test · 10 minutes
    Color in the bowl
  • Irrigation walk-through · 10 minutes
    Broken heads, wet spots, schedule changes
  • Water softener · 2 minutes
    Water running to drain nonstop
  • Pool/spa auto-fill · 2 minutes
    Fill valve running when full
  • Water heater relief pipe · 2 minutes
    Dripping or running water
  • Faucets, hose bibs, ice maker · 5 minutes
    Drips and leaks
  • Your water bill / online account · 5 minutes
    Over-budget usage, round-the-clock usage
  • Meter test · 15 minutes
    Leak indicator moving with everything off

Still can’t explain your bill?

Call Temecula Leak Experts at 1 (951) 355-0459. We’re open 24 hours and serve homeowners across Temecula. And if it turns out to be something simple, we’ll tell you.

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